Acceptable Use Policy
Introduction
This Acceptable Use Policy (“AUP”) is accepted as part of the Service Agreement (“Agreement”) entered into by and between GOA NETWORKS LLC (the “Service Provider”) and any entity that pays or agrees to pay for services (the “Subscriber”).
Violations of the AUP
The Service Provider, at its sole discretion, shall determine whether an act constitutes a violation of the AUP. The list provided as part of the AUP is meant to serve as a guideline and not a complete enumeration of prohibited activities. The Subscriber will notify the Service Provider to request permission prior to engaging in any activity which may impact the quality of service for other Subscribers. The following acts will be considered violations of the AUP:
Illegal Use
To include:
Using the service in any way which violates Federal, State, Local, or International law.
Transmitting copyrighted material without authorization from the copyright holder
Violating export control regulations
Malicious Activity
To include:
Willfully interfering with the regular operation of the Service
Attempting to access any system which the Subscriber knows or reasonably should know that the Subscriber is not authorized to access in the manner or to the extent attempted
Hosting any deceptive material for the purposes of phishing
Running any password cracking software
Running root exploit kits against other servers
Distributing viruses, worms, or trojan horses
Forging or misrepresenting message headers in whole or in part
Scanning networks
Threatening or encouraging bodily harm or destruction of property
Violating of the rights of privacy or publicity of an individual
Promotion of Illicit Activity
To include the promotion of:
Any activities prohibited by Federal, State, Local, or International law
Any activities which result in the spread of computer viruses or other damaging programs or data files
Any activities which violate export restrictions (including making non-exportable information or software available to foreign nationals as may be prohibited by law)
Hacking
Gambling
Circumvention of copyright or patent protection
Exposure of any trade secret
Unsolicited Bulk Electronic Mailing
To include:
Transmitting any unsolicited commercial e-mail
Transmitting any unsolicited bulk e-mail
The Subscriber agrees to send bulk electronic mail only to those who have specifically requested to receive such mail and comply with all Federal, State, Local, and International laws governing the transmission of electronic mail.
Spamvertising and Related Activities
To include:
Posting commercial, political, or advertising posts to public forums
Issuing unsolicited trackbacks for the purpose of promotion
Providing DNS resolution in support of Unsolicited Bulk Electronic Mailing
Hosting a destination site linked from Unsolicited Bulk Electronic Mailing
Abuse
To include:
Consistent overuse of shared resources to the detriment of other Subscribers
Operating an open proxy server or using the Service as part of a proxy network
Insufficiently Secure Administration
To include:
Use of a null password, dictionary word as password, or any other form of authentication lacking reasonable secrecy from a third party as part of a root or user-level authentication scheme
Allowing an unauthorized third party to establish root access to Service provided by the Service Provider
Allowing an unauthorized third party to establish user-level access to Service provided by the Service Provider
Operating an open mail relay
Enforcement of AUP
The Service Provider reserves the right to monitor the use of the Service. Should the Service Provider determine, at its sole discretion, the Subscriber has committed any act which violates this AUP, the Service Provider reserves the right to immediately suspend or terminate Service with or without notice to the Subscriber. The Service Provider will send notification by e-mail to the contact e-mail address on file for the Subscriber in the event that an AUP violation which does not merit termination of Service is identified. Should the Subscriber fail to respond and take action to correct an AUP violation identified in a notification from the Service Provider, the Service provider shall suspend the Service until acknowledgment is received and apply a Service Suspension Fee in accordance with the AUP Fee Schedule. The Subscriber agrees to pay all associated fees related to the suspension, termination, and reactivation of the Service.
Service Suspension
In the event that the Service is suspended, regular Service fees shall continue to accrue over the duration of time for which the Service is suspended.
Service Termination
In the event that the Service is terminated as a result of unacceptable use, a termination fee will be applied in accordance with the AUP’s Fee Schedule.
Service Reinstatement
In the event that an account has been suspended three times for any AUP violation or terminated for any AUP violation, a Service Reinstatement Fee shall be applied in accordance with the AUP Fee Schedule and paid by the Subscriber before the Subscriber may acquire Service from the Service Provider.
Reporting Violations of AUP
If you believe you or your system was the subject of an attack originating from our network, contact us immediately. Our security response team will investigate all complaints received.
Revisions to AUP
The Service Provider reserves the right to change the AUP at any time, without prior notice.